It’s no secret that this weekend isn’t going to be even a little fun for those of you on the Eastern seaboard. From the deepest recesses of our small and corporate heart, we want you to do one thing for us: stay safe.
And here’s the secondary stuff – a few things to keep in mind if you’re stuck inside, starving and you find yourself turning to GrubHub:
• Some restaurants will close. Our customer service will be keeping the list of open restaurants as up to date as possible, so you should be able to place an order and avoid snafus. In fact, if you are a restaurant and you’re reading this – make sure to report your open/closed status by calling 877-798-4141.
• Should there be a snafu, our customer service will help you find a suitable meal. They’ll be here 24/7 all weekend, staffed up and ready to handle anything that comes their way. Chat in, tweet us @grubhub, call 877–585–7878 or email email@example.com.
• Most deliveries will take longer. Again, we’ll try to report accurate delivery times, but it’s a natural disaster – they have a reputation for being unpredictable.
• Our app will work when the power fails. But if the power goes out, make sure you’re safe before you sit around and order delivery.
• The only safe surfing during a hurricane is web surfing. As such, we’ll be pretty active on Twitter throughout. @grubhub will be handing out sweet schwag, solving problems and, most importantly, keeping y’all updated.
• If you’re 100% safe and you’re gathered with a bunch of friends and a case of beer, you could consider using this joke: “Man, tornadoes suck, but hurricanes really blow.”
Again, customer service is ready to help any time. Don’t hesitate to use it. Chat in, tweet us @grubhub, call 877–585–7878 or email firstname.lastname@example.org.