Covid-19 | Grubhub

We're in this together

Let’s keep each other safe and help communities.

Stay safe

To ensure everyone’s safety, we’ve taken steps to limit face-to-face interactions.

Get Perks

There are a number of rewards available to restaurants, customers and drivers.

Help others

With Donate the Change, Grubhub customers can support organizations that help restaurants and drivers.

Stay safe

Contact-free delivery

All Grubhub delivery orders are now contact-free, by default. Drivers can follow customer instructions to safely deliver orders, minimizing face-to-face interactions. Customers can also opt in for curbside pickup.

Curbside pickup

Restaurants can now enable curbside pickup on their Grubhub for Restaurants account, allowing drivers and customers to pick up orders without entering the restaurant.

Driver personal protective equipment

We’re offering delivery partners free PPE, including hand sanitizer and masks. They can order one or both every 30 days.

Visit the CDC website to learn more about food delivery safety.

Get Perks

For customers

Perks

Enjoy Perks on your favorite foods. All day. Every day.

Grubhub+

As a member, you get unlimited $0 delivery fees, donation matching and more! Terms and additional fees apply.

For restaurants

100% matching on Smart Promotions

Grubhub is also continuing to match the budget you set in Smart Promotions dollar-for-dollar, up to 5% of your previous month’s sales. You can customize Smart Promotions to help you gain new customers, bring customers back, or boost orders.

Family Meals

Our data shows that, as families spend more time together, they’re ordering meals together, too. Restaurants who offer family combos are seeing increased orders and sales. Use our family meal guide to see how to update your menu and get more customer visibility.

Toolkit

Our digital marketing toolkit gives you resources to communicate with your customers across social media, email, and more, so you can let them know you’re still open and taking orders. We’ve expanded our toolkit with templates for contact-free delivery and curbside pickup.

Restaurant Resources

We understand that these are difficult times for small businesses, so we have put together a list of actions your restaurant can take to be safe, help generate more orders and give your customers a better experience.

For drivers

Personal Protective Equipment

Get access to personal protective equipment,
like free masks and hand sanitizer.

Grubhub-Approved Partners

Take advantage of resources and
opportunities from brands like
Stride and UnderWing.

Driver Support Pay

You can continue to get paid if you’re unable
to deliver due to your health being impacted
by COVID-19.

Vaccine Subsidy

As a Grubhub driver, you could receive
money if you’ve been vaccinated.

Help others

Grubhub Community Fund

Grubhub customers can donate their change to the Grubhub Community Fund at checkout, and proceeds will go to organizations that support indepedent restaurants, delivery partners and those in need.

Boys & Girls Club

Addresses immediate needs of over 800 youth, and their families, they serve in schools to limit disruptions in learning and enable access to basic needs. Grubhub is specifically supporting the efforts in Boston, Providence, New York City, Philadelphia, Oakland, Chicago, Detroit, Sacramento, Los Angeles, New Orleans, West Hollywood, San Jose.

Learn more

Center for Disaster Philanthropy

Funds will be used for a range of coronavirus relief initiatives, supporting non-profit organizations working directly to respond to the pandemic.

Learn more

Food Bank for New York City

Provides emergency food to vulnerable New Yorkers who may be quarantined, along with those impacted by the economic downturn, fast-tracking deliveries to its citywide network of food pantries and soup kitchens.

Learn more

Read the blog

MEANS

Purchases surplus food from independent restaurants and coordinates the logistics to donate to local charities and vulnerable populations across the country. Grubhub is specifically supporting the efforts in Philadelphia, Chicago, and Los Angeles.

Learn more

Restaurant Strong Fund

Allocates microgrants to individual SMB restaurants and restaurant workers in 20 states and growing. Grubhub’s donations will directly focus on restaurants and employees in New York City, Chicago, San Francisco, Washington, D.C., and Boston.

Learn more

Tacombi Community Kitchen

Tacombi Restaurant’s charitable fund which donates meals to New Yorkers most in need in The Bronx, Queens, and Brooklyn. Grubhub is proud to support our restaurant partner to expand their services and feed more vulnerable New Yorkers.

Learn more

World Central Kitchen

World Central Kitchen provides meals to those in need, while employing restaurants to help.

Learn more

Rescuing Leftover Cuisine

Purchases meals from Black-owned restaurants for delivery and donation to those in need through a network of public schools, shelters, and other community organizations. Grubhub’s funds will be used to expand this program in NYC, and bring it to Boston for the first time.

Learn more

Read the blog

Learn more about the Grubhub Community Fund

Grubhub customers

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What is the Grubhub Community Relief Fund?
The Grubhub Community Relief Fund (GCRF) was established in March 2020 as a way to activate our more than 22 million diners to donate their change to support charitable organizations helping drivers, restaurants, and those in need impacted by COVID-19. We make it easy for customers to contribute through Donate the Change, where 100% of donations from our diners currently go to the GCRF. The GCRF donates funds to local and national organizations that support restaurants and drivers during this challenging time. Additionally, Grubhub+ (and Seamless+) members who opt-in to Donate the Change will have their donations matched by the company on Grubhub+ eligible orders.

What is “Donate the Change” and how does it work?
Donate the Change is a Grubhub feature in which diners can opt-in at checkout to round up their order to the nearest dollar and donate the difference to certain causes and charitable organizations. Right now, funds are being donated to the Grubhub Community Relief Fund supporting charitable organizations that support drivers and restaurants impacted by the coronavirus outbreak.

How can I donate more than just my rounded up change to the Grubhub Community Relief Fund?
At this point, the only way to donate to the fund is through your order. You can double your impact by signing up for our membership program, Grubhub+. Grubhub matches 100% of Grubhub+ member donations on Grubhub+ eligible orders.

How have these specific organizations been selected?
We’ve assigned an internal task force responsible for working with local officials and experts, and for researching the range of organizations that have been either newly established or focus their efforts on supporting those impacted by COVID-19. Most importantly, we work to strike a balance between the communities we’re supporting (our restaurants, drivers, and diners in need), and both national and local markets severely impacted. We’ll continue to evaluate a variety of organizations as additional funds become available.

How do I donate to the Grubhub Community Relief Fund?
Once you select a restaurant and place your menu items in your bag, there is a “Donate the Change” section at checkout. You can toggle it on/off whenever you choose and when toggled on, Grubhub automatically rounds up your order to the nearest dollar and issues your donation to the selected cause.

Can I submit a proposal for a grant from the fund?
We’re always open to reviewing organizations and seeing where we can help. Please email all requests to [email protected]

Grubhub delivery drivers

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What is “donate the change” and how does it work?
Donate the Change is a Grubhub feature in which diners can opt-in at checkout to round up their order to the nearest dollar and donate the difference to certain causes and charitable organizations. Right now, funds are being donated to the Grubhub Community Relief Fund supporting charitable organizations that support drivers and restaurants impacted by the coronavirus outbreak.

How can I get access to the Grubhub Community Relief Fund?
The Grubhub Community Relief Fund will donate funds raised to select organizations. The organizations who have received funds to date are outlined here.

If I need support, how can I access the organizations to which the Grubhub Community Relief Fund has donated?
If your needs align with the organizations to which we’ve donated funds to date, the best next step for each one is as follows:

Boys & Girls Club - NYC Collaborative: You can read more about the organization’s initiative and how they’re helping the families they serve here, here, and here.
Center for Disaster Philanthropy: You can find more on the organizations supported by the CDP’s COVID-19 response here, which includes Americares, Good360, Healthcare Ready, among others to date.
IL COVID-19 Response Fund: Find more information on how the Fund will be used and a helpful FAQ here.

New Orleans Business Alliance: Drivers impacted in the New Orleans area can apply for assistance here.

Seattle Foundation COVID-19 Response Fund: To understand more about the non-profits currently supported, FAQ, and resources for those local to Seattle,you can find more on the COVID-19 Response Fund here.
World Central Kitchen: For more information on efforts related to COVID-19, check out the Chefs for America page. To understand the steps being taken to feed students, seniors, and vulnerable communities in your area, you can find more information in World Central Kitchen’s interactive map here.

Why isn't this available in my area?
We’ve worked to strike a balance between national and local organizations to ensure we’re supporting as many people as possible. If an organization specific to your city hasn’t been selected at this time, please email [email protected] as we’ll be selecting additional organizations to donate funds collected from the Grubhub Community Relief Fund.

When will this be available in my area?
We’ll have more to share on the next round of donations made from the Grubhub Community Relief Fund in the coming weeks, which may include an organization specific to your area. If you’d like to suggest an organization in your city for consideration, please email all requests to [email protected].

Grubhub restaurants

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What is the Grubhub Community Relief Fund?
The Grubhub Community Relief Fund (GCRF) was established in March 2020 as a way to activate our 22MM+ diners to donate their change to support charitable organizations helping drivers and restaurants impacted by COVID-19. Proceeds from our customers will go to the GCRF which donates funds to local and national organizations that support restaurants and drivers during this challenging time. And we make it easy for customers to contribute through Donate the Change.

How is Grubhub contributing to this relief fund?
Grubhub matches 100% of Grubhub+ member donations on Grubhub+ eligible orders.

What is “Donate the Change” and how does it work?
Donate the Change is a Grubhub program in which diners can opt-in to round up their order to the nearest dollar and donate the difference to certain causes and charitable organizations. Right now, funds are being donated to the Grubhub Community Relief Fund supporting charitable organizations that support drivers and restaurants impacted by the coronavirus outbreak.

Who is eligible for aid from this fund and how do I apply for aid?
The donations from the fund are given to a variety of organizations. If your needs align with the organizations to which we’ve donated funds to date, the best next step for each one is as follows:

Boys & Girls Club - NYC Collaborative: You can read more about the organization’s initiative and how they’re helping the families they serve here, here, and here.
Center for Disaster Philanthropy: You can find more on the organizations supported by the CDP’s COVID-19 response here, which includes Americares, Good360, Healthcare Ready, among others to date.
IL COVID-19 Response Fund: Find more information on how the Fund will be used and a helpful FAQ here.
New Orleans Business Alliance: Drivers impacted in the New Orleans area can apply for assistance here.
Seattle Foundation COVID-19 Response Fund: To understand more about the non-profits currently supported, FAQ, and resources for those local to Seattle,you can find more on the COVID-19 Response Fund here.
World Central Kitchen: For more information on efforts related to COVID-19, check out the Chefs for America page. To understand the steps being taken to feed students, seniors, and vulnerable communities in your area, you can find more information in World Central Kitchen’s interactive map here.

Feeding the Frontlines

Expanding our commitment to local communities, we’ve launched partnerships to ensure our healthcare workers are getting the meals they need while working around the clock. By teaming up with companies like Verizon, the American College of Emergency Physicians (ACEP), and Hellmann’s Food Relief Fund, an extension to the Unilever ‘United for America’ initiative, we’re delivering meals via the Grubhub platform to those working on the front lines, while fueling local restaurants.