The Daily Grub

Earlier today, we pushed out a new feature that’s going to revolutionize how you use GrubHub. It’s the most important idea we’ve introduced since we launched eight years ago. We’re calling it Food Telepathy, and it’s exactly what it sounds like – using our advanced technology, we’re now able to tap into your “hunger waves” to determine exactly what you’re hungry for. Keep reading to learn all about it.

To celebrate our 8th birthday, we’re finally rolling out the first cog in our revamped charitable giving program. See, today only, we’re taking the total of every order (e.g. $17.24) and donating whatever amount it takes to round that purchase price up to the next dollar (in this case, $0.76) to Feeding America. Read on for the details.

Hey everyone - just a quick update to let you all know that our phone issues are behind us and everything is running smoothly. Thanks for your patience!

We are currently experiencing a few issues with our telephone system. The big issue - our phones don’t work.  However, we are fully staffed and ready to speak with you via  live chat.  We’re also at the ready @grubhub on Twitter.
We apologize for the inconvenience and will let you know the minute the phones are [...]

Flying comfortably at 30,000 feet, Matt Moog logged into the plane’s Wi-Fi, settled down to use the Interwebs and sipped on his delightful ginger ale. How do I know he ordered a ginger ale? The scientific study below conducted by the GrubHub research department pretty well sums it up*:

*No scientific study was actually done. I [...]

Hey folks, thanks for your patience.  While we did have a minor disturbance in the force there for a bit yesterday, we are now back and fully operational.  As always, we thank you for your patience.  Now, let’s get back to ordering!

Today’s our day to trot out that “technical difficulties” phrase. See, some of our servers are currently out of commission and it’s causing some serious service delays. If you have any issues, email helpme@grubhub.com. Apologies for all the trouble.

Matt and I sit right in the middle of our Customer Service area. On any given day, we hear some pretty incredible stories, both about our diners and about the Customer Service ninjas that help them.  Some of these stories are touching, some are strange, and honestly, some are just plain bizarre. But one thing’s for sure [...]

The years keep getting bigger and going faster around here. 2011 was no different – full of a lot of amazing, amazing stuff. I can’t thank you enough for all of your support. And because the end of the year is list season, I thought I’d put together a “top 10 GrubHub restaurants of 2011” type thing. Keep these places in mind as we head into 2012.

Howdy folks,
We are currently experiencing a few technical difficulties with Facebook Connect.  To put it simply, it doesn’t work.
We are working tirelessly to resolve this situation and we’ll let you know the minute we do.  In the meantime, it will be best for you to place your order as a guest or to [...]